TOOLS
Trading Conditions
Enjoy the best trading conditions in the industry for products including forex, metals, shares, indices, commodities, cryptocurrencies and more!
Account Base
Currencies
- USD, GBP, EUR, CHF, AUD, NZD, CAD
- Multibank Groups platforms operate standard interbank forex market trading hours opening at 00:05 on Monday and closing at 23:55 on Friday. The time zone will be GMT+2 from November and March and then GMT+3 during Daylight Savings. Daylight Saving Time begins the second Sunday in March and ends on the first Sunday in November.
- One of the advantages of these time settings is that the charts on our platforms can be viewed in a standard 5 trading-day week for the most accurate analysis and easier reporting.
- Minimum deposit amount is $50
Trading Conditions
Updates
- We manually process internal transfers for amounts of $50 or more. For transfers under $50, please use your client portal.
- We have added new pairs to our crypto derivatives, you may trade now on ADAUSD, BCHUSD, DOTUSD, LNKUSD, LTCUSD.
- You may hold a maximum number of 300 positions on an MT4 account,and For MT5, the maximum number of positions is 1000 and the maximum number of pending orders is 300.
- Before the release of earnings reports for shares, we reserve the right to place the share on a close only mode 1 hour prior to the previous day market close. During this period, clients will only be able to close existing positions but will not be able to open new positions. This restriction is lifted after the earnings report has been released.
- In the event of a discrepancy between the information on the Website and the Platform, the information on the Platform prevails.
- *Please note that Crypto trading will be unavailable at 14:00 server time every Saturday for approximately 1 hour due to weekend maintenance period.
- Please note that the company may reduce leverage on stock instruments to 1:1 without prior notice if trading behavior is deemed abusive, especially around earnings or major corporate events. This is to protect clients and the company during periods of high volatility.
- Leverage Abuse and Corrective Measures: The Company reserves the right, at its sole discretion, to take corrective measures against any Client who attempts to exploit leverage, pricing anomalies, weekend price gaps, liquidity gaps, or execution conditions at any time, including but not limited to weekends, market closures, or periods of abnormal market conditions. Such corrective measures may include, without limitation, the adjustment or cancellation of trades, closure of open positions, correction of account balances, and the elimination of any profits generated as a result of such activities.
- Note on Adjusted Leverage: The adjusted leverage levels currently applied over weekends are as follows:
Gold: leverage 50:1,
Silver: leverage 5:1,
Oil (Spot and Futures products): leverage 5:1,
Platinum and Palladium: leverage 3.33:1
These reduced leverage settings apply to new positions only for the last 3 hours before market closure on Fridays, during weekend hours and until 3 hours after markets opening. Normal leverage levels resume as per our standard terms during regular trading sessions, unless further adjustments are required based on market conditions.
Margin Requirement
Margin trading can be a useful method to boost your equity, enabling you to make profits without having to increase your deposits. Margin trading also comes a risk of you sustaining losses in excess of your deposited funds.
Please refer to specific risk warning for each regulated entity during the account opening process.
Forex
- One standard lot = 100,000 units of the base currency
Under Leverage rate of 1:100
- Margin per lot = 1,000 units of the base currency
- Margin for 1 lot of USDJPY = $1,000
- Margin for 1 lot of EURUSD= €1,000
- The currency pair is automatically converted from the base currency to the quote currency at the exchange rate at the exact time when the transaction is recognized.
Stop-out Level
MEX Group trading platforms are set to automatically close open positions when the stop-out level is reached. For all accounts, when the equity in the trading account falls below 50% of the required margin, the stop-out level will be reached.
MEX Group will automatically close open positions at ‘Market price’, releasing in the order of highest to lowest floating loss until the margin level is reached.
*When the market is experiencing swift fluctuations, there is no guarantee about the order of stop out. Instant adjustments may be made by MEX Group according to instant market situation, clients are responsible for risks that may arise thereof. MEX Group reserves the right of final explanation concerning the order of stop out.
* Please note that when there is a hedged position in the account, instant widening of spread may cause equity change. If that leads the equity to drop into negative, stop out will be intrigued as a result.
*In addition, whenever the account is fully hedged with negative equity, please deposit funds to avoid liquidation of your account as any new action with negative equity will result in closure of all existing trades.
FX-MAJORS (NOP 75M)
MARKET
AUDUSD
EURUSD
GBPUSD
NZDUSD
USDCAD
USDCHF
USDJPY
MARGIN REQUIREMENT
(Up to 2M)
(Up to 2M)
0.1%
0.1%
0.1%
0.1%
0.1%
0.1%
0.1%
MARGIN REQUIREMENT
(2.01M-25M)
(2.01M-25M)
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
MARGIN REQUIREMENT
(25.01M-35M)
(25.01M-35M)
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
MARGIN REQUIREMENT
(35.01M-50M)
(35.01M-50M)
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
MARGIN REQUIREMENT
(50.01M-75M)
(50.01M-75M)
2%
2%
2%
2%
2%
2%
2%
MARGIN REQUIREMENT
(Above 75M)
(Above 75M)
5%
5%
5%
5%
5%
5%
5%
FX-MINORS AND CROSSES (NOP 50M)
MARKET
AUDCAD
AUDCHF
AUDJPY
AUDNZD
CADCHF
CADJPY
CHFJPY
EURAUD
EURCAD
EURCHF
EURGBP
EURJPY
EURNZD
GBPAUD
GBPCAD
GBPCHF
GBPJPY
GBPNZD
NZDCAD
NZDCHF
NZDJPY
MARGIN REQUIREMENT
(Up to 10M)
(Up to 10M)
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
0.2%
MARGIN REQUIREMENT
(10.01M-20M)
(10.01M-20M)
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
MARGIN REQUIREMENT
(20.01M-35M)
(20.01M-35M)
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
MARGIN REQUIREMENT
(35M-50M)
(35M-50M)
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
3%
MARGIN REQUIREMENT
(Above 50M)
(Above 50M)
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
FX-EXOTICS (NOP 25M)
MARKET
USDNOK
USDSEK
EURNOK
EURSEK
USDHKD
USDCNH
USDMXN
EURMXN
USDSGD
EURSGD
AUDSGD
CHFSGD
GBPSGD
USDZAR
MARGIN REQUIREMENT
(Up to 5M)
(Up to 5M)
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
2.0%
2.0%
2.0%
2.0%
2.0%
MARGIN REQUIREMENT
(5.01M-10M)
(5.01M-10M)
2%
2%
2%
2%
2%
2%
2%
2%
2%
10%
10%
10%
10%
10%
MARGIN REQUIREMENT
(10.01M-20M)
(10.01M-20M)
3%
3%
3%
3%
4%
4%
4%
4%
4%
15%
15%
15%
15%
15%
MARGIN REQUIREMENT
(20.01M-50M)
(20.01M-50M)
5%
5%
5%
5%
6%
6%
6%
6%
6%
20%
20%
20%
20%
20%
ENERGIES FUTURES & SPOT (NOP 30M)
MARKET
US Oil
UK Oil
US Oilxx
UK Oilxx
MARGIN REQUIREMENT
(Up to 20M)
(Up to 20M)
0.50%
0.50%
1%
1%
MARGIN REQUIREMENT
(20.01M- 40M)
(20.01M- 40M)
1%
1%
2%
2%
MARGIN REQUIREMENT
(40.01M to 100M)
(40.01M to 100M)
3%
3%
5%
5%
MARGIN REQUIREMENT
(Above 100M)
(Above 100M)
10%
10%
10%
10%
METALS
MARKET
GOLD
MARGIN REQUIREMENT
(Up to 10M)
(Up to 10M)
0.10%
MARGIN REQUIREMENT
(10.01M - 50M)
(10.01M - 50M)
0.20%
MARGIN REQUIREMENT
(50.01M - 75M)
(50.01M - 75M)
0.50%
MARGIN REQUIREMENT
(75.01M - 100M)
(75.01M - 100M)
1.0%
MARGIN REQUIREMENT
(100.01M - 200M)
(100.01M - 200M)
5.0%
MARGIN REQUIREMENT
(Above 200M)
(Above 200M)
10.0%
NOP
100M
MARKET
SILVER
MARGIN REQUIREMENT
(Up to 3M)
(Up to 3M)
3.0%
MARGIN REQUIREMENT
(3.01M - 10M)
(3.01M - 10M)
5.0%
MARGIN REQUIREMENT
(10.01M-15M)
(10.01M-15M)
10.0%
MARGIN REQUIREMENT
(15.01M - 30M)
(15.01M - 30M)
15.0%
MARGIN REQUIREMENT
(Above 30M)
(Above 30M)
20.0%
NOP
50M
MARKET
PALLADIUM
PLATINUM
MARGIN REQUIREMENT
(Up to 1M)
(Up to 1M)
10.0%
10.0%
MARGIN REQUIREMENT
(1.01M - 2.5M)
(1.01M - 2.5M)
15.0%
15.0%
MARGIN REQUIREMENT
(Above 2.5)
(Above 2.5)
20.0%
20.0%
NOP
2M
2M
INDICES FUTURES (NOP 30M)
MARKET
US30xx
US500xx
USTECxx
UK100xx
DAX40xx
MARGIN REQUIREMENT
(Up to 10M)
(Up to 10M)
1%
1%
1%
1%
1%
MARGIN REQUIREMENT
(10.01M-20M)
(10.01M-20M)
2.0%
2.0%
2.0%
2.0%
2.0%
MARGIN REQUIREMENT
(20.01M-30M)
(20.01M-30M)
3.0%
3.0%
3.0%
3.0%
3.0%
MARGIN REQUIREMENT
(30.01M-40M)
(30.01M-40M)
5.0%
5.0%
5.0%
5.0%
5.0%
MARGIN REQUIREMENT
(40.01M-50M)
(40.01M-50M)
7.5%
7.5%
7.5%
7.5%
7.5%
MARGIN REQUIREMENT
(Above 50M)
(Above 50M)
10%
10%
10%
10%
10%
INDICES SPOT (NOP 30M)
MARKET
US30
US500
USTEC 100
Australian 200
Germany 40
Spain 35
France 40
Hong Kong 50
Japan 225
EU Stocks 50
Switzerland 20
UK 100
MSCI (Singapore)
China50
MARGIN REQUIREMENT
(Up to 20M)
(Up to 20M)
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
MARGIN REQUIREMENT
(20.01M-30M)
(20.01M-30M)
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
MARGIN REQUIREMENT
(30.01M-40M)
(30.01M-40M)
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
3.0%
MARGIN REQUIREMENT
(40.01M-50M)
(40.01M-50M)
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
MARGIN REQUIREMENT
(Above 50M)
(Above 50M)
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
INDICES
MARKET
VIX
MARGIN REQUIREMENT
(Up to 200K)
(Up to 200K)
15%
MARGIN REQUIREMENT
(200K-500K)
(200K-500K)
20%
MARGIN REQUIREMENT
(500K-1M)
(500K-1M)
25%
MARGIN REQUIREMENT
(Above 1M)
(Above 1M)
35%
MARKET
DXY
USDINDEXxx
MARGIN REQUIREMENT
(Up to 2M)
(Up to 2M)
5%
5%
MARGIN REQUIREMENT
(2.01M-4M)
(2.01M-4M)
7.5%
7.5%
MARGIN REQUIREMENT
(4.01M-8M)
(4.01M-8M)
15%
15%
EQUITIES (NOP 5M)
MARKET
Europe
UK
US
HK
MARGIN REQUIREMENT
(Up to 50K)
(Up to 50K)
5%
5%
5%
5%
MARGIN REQUIREMENT
(50k-200k)
(50k-200k)
10%
10%
10%
10%
MARGIN REQUIREMENT
(200K-500K)
(200K-500K)
15%
15%
15%
15%
MARGIN REQUIREMENT
(500K-750K)
(500K-750K)
20%
20%
20%
20%
MARGIN REQUIREMENT
(750K-1M)
(750K-1M)
30%
30%
30%
30%
MARGIN REQUIREMENT
(1M+)
(1M+)
40%
40%
40%
40%
CRYPTOCURRENCY
MARKET
Bitcoin
Ethereum
Litecoin
Ripple
Solana
Chainlink
Polkadot
Bitcoin Cash
Stellar
Dogecoin
Cardano
MARGIN REQUIREMENT
(Up to 50K)
(Up to 50K)
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
MARGIN REQUIREMENT
(50k-200k)
(50k-200k)
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
MARGIN REQUIREMENT
(200K-500K)
(200K-500K)
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
25%
MARGIN REQUIREMENT
(500K+)
(500K+)
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
NOP
5M
5M
1M
1M
1M
1M
1M
1M
0.5M
0.5M
0.5M
Scalping Trading Policy
- To maintain platform stability and pricing integrity, scalping activity is monitored across all account types.
- Scalping is defined as trading activity in which positions are opened and closed within 120 seconds, and such activity represents more than 70% of the client’s total trading activity.
- Existing scalping rules apply exclusively to ECN accounts.
- Pro and Standard accounts are not subject to scalping restrictions; however, if scalping activity requires hedging, execution conditions may differ.
- The Company reserves the right to review accounts demonstrating excessive scalping activity and take appropriate action in accordance with the Terms and Conditions.
What is a complaint?
- A complaint is: An expression of dissatisfaction made to or about us; related to our products, services, staff or our handling of a complaint, where a response or resolution is explicitly or implicitly expected or legally required
- How we will deal with your complaint: We will acknowledge receipt of your complaint and try to resolve it as quickly as possible.
- We will provide you with our written reasons for the outcome of your complaint according to our “internal dispute resolution response“ within the following timeframes where:
- Standard complaints: No later than 30 calendar days after receiving your complaint
- Traditional trustee complaints: No later than 45 calendar days after receiving your complaint
Pending Orders
- Clients shall calculate the account equity when reaching the pending order price, to maintain required real-time margin for the execution of pending orders.
- While pending orders would be automatically cancelled if the margin level is not enough for the execution of the transaction when the price level has been reached.
Hedged Positions
- Hedging positions (trading long and short on the same instrument) is enabled on MEX Group’s trading platforms. Customers can choose whether to execute a hedged position which reduces the margin requirements.
- Holding a hedged position does not lock in the profit/loss or guarantee the equity in the account. Hedged positions will continue to be subject to swap rates.
- Open positions on hedged accounts may be closed in the event of spread widening due to thin liquidity and/or when the equity of the account reaches the stop out level.
Order Execution
- Quotes by MEX Group fluctuate according to the prices of our over 20 bank liquidity providers.
- In the case of special market conditions (e.g. data, news, market opening and closing hours), there may be a price gap or widening spreads. Orders would be executed in accordance with spreads available at the time.
- In consideration of possible gaps, Customers should consider to close their positions prior to the weekend.
- If any disputes shall arise regarding order execution, please feel free to contact our 24-hour online customer service or call our 24-hour hotline, our customer service staff will notify the trading desk in real time. If you are not satisfied with the result, please email our technical department with your account number, order number, result, and your opinion. If you hold an open position, please close the position and appeal based on your trading intention. If the order is retained out of your will, you shall take full responsibility for profit and loss caused due to fluctuations in the market during the complaint period. MEX Group reserves the right of final explanation of this statement.
- If your account has not been trading for three consecutive months, it will be archived as inactive. For inactive accounts, MEX Group may charge a monthly maintenance fee of $60 each month.
We accept:
Copyright © : 2005-2026 MEX Group Worldwide Limited. All rights reserved. MultiBank Group is a registered trade name of MEX Group Worldwide Limited. 99 Queens Road, Central, Hong Kong. MultiBank Exchange is the trading name of MultiBank Forex Exchange Corporation incorporated in California, USA with Company No. 3918038.
High Risk Investment Warning: Trading foreign exchange and/or contracts for differences on margin carries a high level of risk, and may not be suitable for all investors. The possibility exists that you could sustain a loss in excess of your deposited funds. Please refer to specific risk warning for each regulated entity during the account opening process.
High Risk Investment Warning: Trading foreign exchange and/or contracts for differences on margin carries a high level of risk, and may not be suitable for all investors. The possibility exists that you could sustain a loss in excess of your deposited funds. Please refer to specific risk warning for each regulated entity during the account opening process.
